Getting started with AI can feel overwhelming. There are a lot of tools, a lot of buzzwords, and many possible starting points.Â
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Join us for a 30-minute digital crash course where we uncover the basics on how how to elevate your Zendesk instance to the next level with AI tools and be consistently exceptional with the right blend of ‘fast and automated when you want it, human when you need it.
9:00 AM PT | 12:00 PM ET
Enhancing your Zendesk instance: Zendesk AI solutions
Learn all about our perfect blend of automation and human assistance to deliver the best service outcomes in the era of AI.
 → Build and scale a strong knowledge foundation with Zendesk Knowledge
→ Automate up to 80% of support volume with AI Agents
→ Triple agent productivity with real-time Copilot
→ Unlock insights from 100% of interactions with Quality Assurance (QA)
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9:15 AM PT | 12:15 PM ET
High-level demo
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See Zendesk in action and explore how our AI agents, copilot features, and QA and analytics deliver a unified, outcome-focused approach to customer support.
9:25 AM PT | 12:25 PM ET
Live Q&A
Get your questions answered by a Zendesk product expert.
